Product Care and Information
EMBROIDERED HEADWEAR
We recommend you do not wash or launder headwear. We will not accept responsibility for damages due to washing of caps.HEAT TRANSFER PRODUCT CARE
JPT uses quality fabrics and trims to fit and perform well. All printing and numbering processes have been wash tested and utilize proprietary inks and special adhesives to ensure durability provided the following care instructions are followed.- Please follow wash and care instructions to preserve color of fabric and quality of graphics.
- Wash inside out in cold water, hand wash or gentle cycle. NO BLEACH OR FABRIC SOFTENER.
- Line Dry.
- DO NOT DRY CLEAN.
- Avoid commercial Dryers in a Laundromat. Temperature Controls are not accurate and excessive heat can damage numbers and graphics from any provider of heat sealed products.
FLAGS
Experience has proven that this is an impossible question to answer accurately. It is like predicting the weather, airborne contamination, and the treatment people will give a flag.The major enemies of a flag are wind, water, sun, and carelessness (the single greatest cause of flag deterioration). Neither you nor we can control the weather, but you can take care of your flag and lengthen its life. Occasional washing in warm mild-detergent water will prevent dirt and pollutants from attacking the fabric. To prevent mildew, let your flag dry thoroughly before storing it. Have your flag repaired at the first sign of fraying, don't' wait for it to be blown to shreds. Continuous day and night display will shorten a flag's life. If your flag is not illuminated at night, you should consider taking it down to appreciably lengthen its life.
Our flags are manufactured to give maximum service in return for reasonable care and prudent use. Remember, no two flags receive identical wear. Because weather conditions vary, wearing conditions vary and consequently, the life of each flag is different.
Your flag works hard. It shakes... it trembles ... it drapes ... it whips... it snaps ... it chafes .. it bakes ... it freezes .. it ripples ... it flutters .. it quivers ... it furls ... it rolls ... it twists ... it flaps ... it strains ... it flies ... it unfurls ... it hangs! Is it any wonder that is needs to be replaced two or three times a year?
The best way we know to stretch your "flag dollar" is to have three flags: one flying, one in the wash, and a clean one in reserve for special occasions.
Because of these factors we cannot guarantee the life of any custom, U.S. or state flags.
MAGNETIC SIGN CARE
Preparation, Use and Care
Storing Flexible Magnet
- When not using flexible magnet, keep it in a clean, dry place.
- Store rolled sign material on end with the printed or vinyl side out.
- Stack flat magnet on a level surface. Avoid placing objects (such as cartons) on top that could damage the face; do not stack with magnetic sides facing each other.
Preparing Magnetic-Receptive Surfaces
- Before affixing magnetic sheet to a metal surface, be sure all surface paints, clear coats and waxes are cured (hardened).*
- Clean the metallic surface and the magnet with mild detergent.
- Wipe with a soft cloth or allow to dry.
*(Approximate curing times: paint–90 days; clear coat–60 days; wax–2 days)
Applying Flexible Magnet
- Before applying, test all inks and paints used on the magnet for adhesion and solvent compatibility.
- Affix to smooth, flat or gently curved metallic surfaces.
- Make sure the entire magnet is flat against the metal surface. Do not place over protrusions (molding, decals, pin striping, etc.) or concave areas. There must be NO air pockets.
- The magnet itself should be at a room temperature of 60ºF (16ºC) or above when installed to achieve best results.
- Do not apply magnet that has been curled with the magnet side out. The magnet may not attach properly to the metallic surface resulting in lifted corners or air gaps which will weaken its holding strength. Follow instructions for Storing Flexible Magnet.
- If you place the magnet in the wrong position, completely remove the magnet from the surface and re-affix. Lift at sides and not at corners to remove. Do not pull the magnet across the surface, or it may stretch due to the resistance caused by the magnetic strength.
- Do NOT use on horizontal metal surfaces exposed to direct sunlight (Such as automobile hoods), temperatures exceeding 160ºF (71ºC) or temperatures below -15ºF (-26ºC). Exposure to cold weather will make the magnet more brittle so use caution when handling.
- Be aware that long-term use on surfaces frequently exposed to sunlight (such as vehicles) can result in uneven fading of the surface because the magnet-covered area is shielded from ultraviolet rays.
- Do NOT use on non-metallic body fillers, simulated wood grain siding and repainted surfaces.
NOTE: Doors and panels on some vehicles are not made of steel. This product will not work on aluminum and plastic surfaces.
Cleaning Flexible Magnet
- To guard against moisture and dirt buildup between the magnet and the metal surface (particularly on outdoor applications), remove the magnet at regular intervals. Clean both the magnet and metal surface with mild detergent; wipe with a soft cloth or allow to air-dry.
- After waxing and polishing, allow 2 days for wax to cure before applying magnets.
Q. Do vehicles need special preparation before applying magnetic signs?
A. Simple, both the vehicles’ surface and the magnetic side of the sign should be clean and dry. The vehicle should be waxed and cured for two days prior to applying.Q. What is the best way to apply a magnetic sign?
-
A. Let one edge of the sign contact the vehicle in the desired position. Then let the magnetic power do the work as it puts the sign into place from the edge where you started to the edge of the opposite. If the sign is not exactly where you want it, peel it off, reposition the starting edge and repeat. Make sure that the entire surface of the sign is smoothly against the vehicle with no air pockets underneath. In winter the temperature of the sign should be about 60ºF during installation, but the temperature of the vehicle surface does not matter.
Q. Do any surfaces present problems?
-
A. Care should be taken with wood grain paneling and metallic finishes. Such surfaces should be checked weekly for the first 90 days of use. A generous waxing of both the surface where the sign will be placed and the back of the sign itself will help prevent damage.
Q. What sign maintenance is recommended?
-
A. Remove the sign weekly and wipe dry both the magnetic side and the surface of the vehicle. During warmer humid weather it is recommended that the sign be removed every three to four days. This keeps moisture from collecting, which can potentially damage a vehicle’s surface. Simply wash it with warm water and mild detergent. Remove sign after snowfall and rain – wipe dry. Do NOT power wash sign.
Q. What special precautions must be taken when storing signs?
-
A. Avoid wrinkling by storing in a 3-inch diameter roll with the printed side of the sign pointed to the outside of the roll, or store the sign flat. Since the magnet is permanently magnetic, you need not protect against magnetic destruction. Anything else is just common sense – like don’t put heavy things on or against signs in storage.
There is no warranty expressed or implied against loss of signs or damage to vehicle surfaces, as factory has no control over how signs are cared for, altered, stored, and/or used, or the surface to which the signs are applied.
SCREEN PRINTED SHIRTS
to TopWhat is a "flash" layer?
A Flash Layer is when we double print a color on your shirt. If you're printing light ink on dark shirts, we'll usually print that light color twice so that the dark fabric doesn't show through the light ink.What is an underprint?
A primer coat. An underprint is a layer of white ink that we lay down under your design when you print on color or black shirts. The underprint gives us a base to print your design on, and makes the colors turn out how you want them to.Why do dark shirts cost more to order?
Because they're more expensive to buy blank, and it's harder to print on them. Dark shirts, in general, cost about $1 more even before they're printed. In addition, we usually have to print extra layers of ink for your design to look good when all is said and done.Can a picture from my web site be used on my shirts?
No. Web images are saved at 72 pixels per inch. We need at least 200 pixels per inch to get a decent print.How can I get my shirts at a lower cost?
Change your order. So you want to spend less for your shirts? Here are your choices:- 1. Print less colors - this will get rid of some of your setup and printing costs. The result is lower cost shirts and a lower overall price.
2. Use more inexpensive shirts - if you're not using the lower cost shirts available, and you want to bring your pricing down, ask us to price lower cost shirts for you. This will give you lower cost shirts and a lower overall price.
3. Print more shirts - if you print enough shirts to get to our next price break, you will potentially save lots of money. This will give you a lower per-shirt price.
Can you do full color shirts?
Yes. They're expensive though and there is a minimum order of 250 pieces on full-color orders.Is there a difference between screen printed shirts and vinyl heat transfer shirts?
Yes. Simply put, silk screened shirts are printed to last, heat transfers are not. That does not mean that vinyl transfer shirts are inferior.What is your minimum order?
Ten Shirts. Of course, printing ten shirts isn't the most cost-effective way of getting custom t-shirts, so we recommend printing at least a dozen or 24 in order to bring your cost down to something manageable.How fast can you get my shirts to me?
The absolute fastest we can print shirts for you is 5 days after proof approval plus shipping.What kind of shirts do you print on for your personal projects?
There are a couple of choices. Jerzees 5.6-oz tees are great if you want that tighter, sexy punk rock look. If you want a heavier tee, we go with the Port and Company PC61. They're usually on sale, so we save money, and they're heavyweight 6.1-oz tees, so you can compare them weight-wise with the ever-popular Hanes Beefy-T, which is another good choice, but pretty expensive.Of course, if you've got extra money, and you want really nice shirts, ask us… we have 1000's a shirt styles and makers available.
How do I care for my t-shirts?
- Follow soap-ratio directions on the package you are using as well as machine directions that are usually printed on the lid of the washing machine.
- You can wash all your white t-shirts separately, if you like, according to the temperature suggested on their labels.
- You'll get less shrinkage and color loss from strictly cold-water washes. If your shirts are very sweaty or dirty, though, you'll want warm.
- Avoid hot water or prolonged drying on high, as both cause cotton t-shirts to shrink.
- You will get creases and wrinkles if you line-dry T-shirts, so be prepared to iron them if you hang them to dry.
How do I prevent fading?
If you have ever purchased a printed t-shirt, you have probably experienced fading from the print after it has been washed several times. You should expect a quality printed t-shirt to resist fading through at least 36 washes. The best thing you can do to protect you print from wear is to turn your garment inside out when you wash and dry it. The process of washing and drying creates a rubbing action against the print and causes it to fade.OTHER SCREEN PRINTED PRODUCTS
to TopWe recommend that Plastics, Acrylics, Metals, Ceramics and Glassware are hand washed only. Dishwasher may damage or greatly reduce the life span of the product and imprint. Do not use chlorine bleach or detergents containing bleach to clean. Do not microwave products made of stainless steel. Use of a microwave may result in fire damage to the product and microwave.
Exact PMS color matches are not available. We try to match your color selection as closely as possible using PMS numbers as a reference only. If a special color is desired, such a request must be clearly stated on the order and a swatch of the color to be matched must accompany the order. Special colors may delay your order. Due to the nature of ceramic colors, an exact match cannot be guaranteed.
For ceramic and glass products we use standard ceramic imprint colors. They are fired on at temperatures of 1050-1100 degrees Fahrenheit, fusing the color for lasting permanence. Platinum and 22K Gold are not ceramic colors and may wear off with use. We do not recommend the use of these precious metals if you require lasting imprint permanence. The color shade or glaze of coffee mugs and ceramics may vary within an order and in particular with red exterior glazes. We cannot guarantee that reorders will be of the same color shade as a previous order or speculative sample. Variances in the color of glazes within an order is an acceptable industry standard. Due to the variances in mug colors, PMS color references are not available. The shades of ceramic inks will vary; depending upon the color of the item selected. Non-fired acrylic inks are used for steel and acrylic products. Close PMS matches may be achieved. We do not recommend the use of light or pastel ceramic inks on darker colored mugs.
PRODUCT COLOR VARIANCE
to TopDue to the nature of the materials and the variance in manufactured products, we cannot guarantee exact matches within orders or on repeat orders. Like-named colors in different materials may not be an exact color match. In our continuing effort to improve our products, we reserve the right to change specifications without notice.
VINYL BANNERS – STORAGE & CARE
to TopWhen you are done displaying your banner - in order to maximize your future usage, you must keep it clean, dry, and in a dry cool place while it is not in use. Your outdoor vinyl banner will probably get pretty dirty from all the elements during the time it is being displayed. The best method of cleaning your outdoor vinyl banner is to lay it flat (if possible) on a clean area, table or floor. It is recommended that you use a mild dishwashing liquid and luke warm water to rinse. Do not use any harsh abrasive or petroleum type cleaners. Clean and dry each side before storing. You must ensure it is completely dry prior to roll up and storage. Any wetness left on the banner will cause mildew and may ruin some of your banner over time.
Once your banner is completely dry - roll it up with the image outward - to avoid any cracking of the printed side. Do not roll your banner super tight or super loose - this will allow for some breathing room while it is stored. Place your banner back in box and store it flat, not vertical. If it is standing up vertically, it may wilt and warp causing wrinkles over time.